After you add to cart, the book or item goes to the cart. While you can keep on adding your cart contnues to populate. Finally, to order, you tap (click) on the cart icon on top right side the menu bar. Alternatively, you may also tap(click) "Order Now" button on the popup summary of your cart. Each time you click on "Add to cart" button this summary pops up. When on the cart page, review your selections. You can conveniently increase or decrease of how many of each item you need. Also you may remove any book or item here. Then click or tap on "Shipping and Payment" button. By this time if you haven't logged in yet, it will take you to mobile verification page. When you will enter you will receive an SMS. A One-Time 4 digit PIN (OTP) will arrive. Enter the PIN correctly. You will get logged in, automatically. Now, the Shipping and Payment page will open. If you had previously ordered from us, you will find your name, email, shipping address and shipping type etc automatically populated. If this is your first time, then welcome! This is the only time you enter those information. Tap(click) confirm. You are done! Excellent! However, If choose bKash / Rocket offline payment type, you will need to pay to the Merchant number 01779003333 and send us the Transaction Id (TrxID). We will call you soon after the order placement. Our Team will guide you on every step if needed.
In order to receive, the best delivery experience, this is important that you, enter you address as detailed as possible. However, in some case, if there is error in your address, our support team will call your mobile number and help rectify it. Therefore, please keep alert and receive any call from our help line numbers, listed below. If your delivery address is within the Dhaka City, our delivery person will call you before delivery. If your address is in anywhere else in the world (including Bangladesh), our designated courier partner will deliver the parcel to you. You can always contact our help line numbers in case of any help or if you are unavailable to receive parcel. In addition, you may send us message by in-boxing us on our Facebook(TM) page here
At eBoighar, the best and most friendly return process awaits if you need. This is a pledge from us. We continued to serve since October, 2012. Thousands and thousands of students, educators, professionals loved and trusted us. We deeply value this trust. Details of our return policy is available in the Terms and conditions page. By ordering here, you agree to abide by these terms and conditions. In brief, You can return your whole order or part of the order, provided that the order constitutes multiple distinguishable items, if you find the order (or items) defective. For example, in case of books torn pages, missing pages, wrong book, wet, damaged by rain water etc. are valid defect that qualify for a book to be returned. In such cases eBoighar replaces the item. In case, we can't replace, we return the book's price. We trust YOU.
At any point in whole ecommerce service, if you encounter any inconvenience and want to complain to the top management of eBoighar, please send email to info@eBoighar.com. Top management and the Founders of eBoighar daily review any email forwarded to this address.